Responsible gambling

At Grosvenor Casino Luton, we understand the importance of responsible gambling practices to ensure a safe and enjoyable experience for all our patrons.

Setting Limits

We encourage you to set deposit limits to help manage your gaming activities. This limit can be temporary or permanent and will prevent excessive spending on slot machines and electronic games.

Self-Exclusion

If you feel that you need support with problem gambling, we recommend taking advantage of the self-exclusion program. By registering for this initiative, you will not have access to Grosvenor Casino Luton or any other UKGC licensed casino in the country.

Responsible Gaming Messaging

You can find responsible gaming messaging and contact details for GamCare and GambleAware displayed within our property. If you're experiencing problems related to gambling please do take advantage of these resources.

Our Approach to Responsible Gambling

We are committed to providing a supportive environment where all patrons feel comfortable setting limits or taking time off from gaming activities when needed.

Helping Others

If you notice someone around you struggling with problem gambling, don't hesitate to approach one of our staff members for assistance. We'll do our best to provide guidance and support in handling this situation.